Thomson Reuters Elite, part of the legal professionals division of Thomson Reuters, has announced an expansion of its strategic partnership with Helm360, a global provider of data-driven business intelligence products and implementation services to law firms.

Chatbot solution

Already an implementation partner for both 3E and ProLaw, Helm360 will now be a product partner, offering Termi, its AI-based BI chatbot solution to ProLaw customers. Termi says it offers an intuitive solution to one of the biggest pain points for law firms, namely generating custom reports with ease and accuracy. Termi was developed to simplify interaction with data and increase productivity. By providing ProLaw customers with robust reporting and business intelligence capabilities via interactive chatbot technology, Termi aims to make report generation easy and seamless. It includes a wide range of out-of-the-box features that can be easily customized, as well as an extensive library of KPI’s and dashboards aimed to simplify reporting, management, and budget tracking.

“Mutually beneficial”

Elite offers four categories of partnerships, mutually beneficial relationships that play an integral role in the legal practice management ecosystem. Implementation partners are focused on helping individual customers with services work, while product partners engage in a software reseller or referral arrangement with Elite. Alongside this new BI product partnership, Elite customers can continue to take advantage of the full range of implementation services Helm360 offers for both ProLaw and 3E, with the Helm360 team providing expert advice and consulting services, enabling Elite customers to efficiently implement these solutions, directly reducing risk and avoiding the common pitfalls of implementing legal software.